Who should be contacted if the transponder is not working properly or needs to be repaired?
Customers should call the SunPass Customer Service Center toll-free at 1-888-865-5352 and explain any issues. SunPass Portable transponders are warranted against manufacturer’s defects for two (2) years from the date of purchase. The SunPass Mini Sticker transponder has a 45 day manufacturer’s warranty for defects and malfunctions from the date of purchase.