Who selects which agency provides nursing or nurse-aide services to a CAP/C client?
The child’s family. According to Federal regulations, a CAP client has the freedom of choice to select among enrolled Medicaid providers. This applies to CAP services as well as other Medicaid services, such as durable medical equipment and home health services. The case manager may assist the client and family in selecting an agency, such as telling the client which agency serves a part of the county, and may answer the client’s questions, but may not attempt to restrict the client’s choice.
