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Who responds to reports of abuse, neglect or exploitation of seniors living in nursing homes and other long-term care settings?

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Who responds to reports of abuse, neglect or exploitation of seniors living in nursing homes and other long-term care settings?

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The Office of the Ombudsman for the Institutionalized Elderly receives complaints made on behalf of people 65 and older and who are consumers of long term care services. The office works with all parties to resolve problems, while protecting consumer’s privacy, confidentiality and rights. In addition, the Ombudsman provides information on resident rights, and oversees ethical decision-making in long term care facilities.

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