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Ofcom, the communications regulator, is currently reviewing the regulation of VoIP. The Internet Service Providers’ Association UK (ISPA UK) has a code of practice governing its members’ services. UK-based VoIP services also have to comply with UK consumer law. VoIP also has its own industry body: ITSPA, the Internet Telephony Services Providers’ Association. (http://www.itspa.org.
