Who qualifies for a refund under the settlement?
In order to be eligible for a monetary recovery under the settlement, a consumer must meet four requirements: • The consumer’s claim must relate to a consumer transaction with Dell or Dell Financial Services that occurred between April 1, 2005, and April 12, 2009; • The consumer must have suffered a verifiable out-of-pocket (monetary) loss; • The claim must be a complaint about (i) a Dell Financial Services deferred-interest financing promotion (such as an offer of zero percent interest for six-months), (ii) a rebate that the consumer applied for but did not receive, (iii) a warranty service that Dell did not perform as promised or as required by Texas’s implied warranty law, or (iv) an extended warranty or next-business-day service that was not provided as promised; and • The consumer must file a claim with the Texas Attorney General’s Office no later than April 13, 2009.
