Who provides students Technology support on campus?
• ResNet: will help students resolve issues related to connecting to the network and provides software repair services. Cost is a $0-$20 flat fee depending on service. The wait time may be from 1-4 days to 2 weeks depending on the issue and time of year workload. • UITS: provides the network connection in the room (ResNet does support on behalf of UITS for students when a problem occurs). They also help students with account issues (Huskymail, Huskyct, Student Administration System, etc.) • UConn Co-op Technology Dept.: offers vendor-certified support and phone support. The UConn Co-op has certified technicians that can also help with any issues under warranty on campus and in addition will provide service for non-warranty issues. Cost is $0-$60 per hour depending on service and wait time for per-hour service, is usually under an hour. • Learning Resource Center: provides application support with how to use Microsoft Office and Windows/Apple operating systems in general.
