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Who pays the shipping cost for returns?

April 26, 2017COST pays returns shipping

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Who pays the shipping cost for returns?

1 Answer

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Return shipping costs are the responsibility of the customer. However, if you choose to exchange your shoes for another style or size, we do not charge you any additional shipping to send you the replacement shoes. Exchanges are shipped via standard UPS ground or USPS Parcel Post; if there is a need to expedite your exchange, you may pay the usual per-pair surcharge to upgrade to UPS Air or Priority Mail service.