Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.
You, the consumer, are responsible for paying the freight to get the defective product to us. Kicker pays for shipping the new product back to you. Our normal shipping method is UPS ground. This can take anywhere from 2-5 days depending on where you live in the US and this does not include weekends.
