Who pays for the shipping on a defective item or return shipping fees for an RMA?
The customer is solely responsible for any shipping costs incurred for returning a product to Bastens Store. We will however pay the shipping on sending a new item to you if it was defective. We know that if an item is received by a customer as defective, it is not the customers fault, however, that situation is very rare, and we believe that by offering such a wide array of products at exceptional prices, our customers will realize that in the unfortunate event a defective item is received, paying for shipping the defective item back to us is not unreasonable. Our return policy does not differ much from that of a major retailer such as Wal-Mart. If a customer purchases an item at Wal-Mart and later finds it to be defective, Wal-Mart will not credit you should you ship the package back to them. Nor will they reimburse you for your time and gas should you drive the package back. We, at Bastens Store are very reasonable and will work with any customer to ensure they are happy with their
The customer is solely responsible for any shipping costs incurred to returning a product to Cell-Phones1. We know that if an item is received by a customer as defective, that is not the customers fault, however, that situation is very rare, and we believe that by offering such a wide array of products at exceptional prices, our customers will realize, that in the unfortunate event a defective item is received, paying for shipping the defective item back to us is not unreasonable. Our return policy doesn’t differ much from that of a major retailer such as Wal-Mart. If a customer purchases an item at Wal-Mart and later finds it to be defective, Wal-Mart will not credit you should you ship the package back to them. Nor will they reimburse you for your time and gas should you drive the package back. We, at Cell-Phones1.com are very reasonable and will work with any customer to ensure they are happy with their purchase and are completely satisfied from the beginning to the end. Should any
The customer is solely responsible for any shipping costs incurred to returning a product to lowerpriceusa. We know that if an item is received by a customer as defective, that is not the customers fault, however, that situation is very rare, and we believe that by offering such a wide array of products at exceptional prices, our customers will realize, that in the unfortunate event a defective item is received, paying for shipping the defective item back to us is not unreasonable. Our return policy doesnt differ much from that of a major retailer such as Wal-Mart. If a customer purchases an item at Wal-Mart and later finds it to be defective, Wal-Mart will not credit you should you ship the package back to them. Nor will they reimburse you for your time and gas should you drive the package back. We, at Lowerpriceusa.com are very reasonable and will work with any customer to ensure they are happy with their purchase and are completely satisfied from the beginning to the end. Should any
