Who pays for shipping when LRS makes an error?
Although we strive to ship out your parts error-free, we are human and there are circumstances that arise that cannot be controlled. If you receive a part that was shipped, ordered, typed or labeled incorrectly, please call us immediately and we will get your incorrect parts shipped back to us, sell you the correct part and ship it out to you all freight-free. You can elect to ship the incorrect parts back with the Return Call Tag that we will send to you. It is a shipping label that you would apply to the properly packaged box and either call UPS for a pickup or deliver it to your local UPS pickup store. When the package arrives, we will process the return and send you the correct part, again freight-free. We apologize if we made a mistake and we guarantee that we will make it up to you.
