Who pays for reshipping costs on an exchange or return?
All shipments will be charged back to your department using your extended zip for a billing reference. The exception to this is if the vendor has offered to pay for the shipping in which case they will give you their shipping account number. They may also issue a call tag which is an already prepared shipping label which we affix to your package and send back to the vendor. If a call tag is issued, you have three days to get your parcel to the receiving department for shipment.
