Who pays for damage, cleanup and repairs?
• Either you or your insurance company provided you have a sewer backup policy. AWWU has a policy to assist you with the clean up if the blockage occurs in the main line. If the blockage is in the service line (on private property), its the homeowners responsibility. AWWU does not pay for repairs or damages. Most blockages are caused by improper discharges into the system. Wise use of the sewer system and some simple preventive maintenance will help safeguard the system and reduce costs for everyone.