Who owns and maintains the Dedicated Server hardware?
Netservers own and maintain the server hardware. This means that in the event of a hardware failure our staff will be responsible for making any repairs or replacing the server. Please note that certain kinds of hardware failures may result in data loss. In such situations Netservers staff may have to re-install the operating system, restoring the server to its freshly installed state. It is usually the responsibility of the customer to ensure that they have adequate backups of their data and configuration.
