Who needs Venti?
Anyone wanting to provide PC and software application support for end users over the Internet can benefit from the service. The service is most useful in eliminating the need to have long phone conversations “walking” a novice user through a PC problem, software installation, or in helping with the use of a new software application. It is also extremely useful in eliminating the need to travel to the remote PC to do simple fixes, thereby increasing support agent productivity, as well as customer satisfaction. Venti enables more revenues in less time!