Who monitors the services and how are the services monitored?
All CDDOs are required to ensure the services being provided by the CDDO or other community service providers (CSPs) are of good quality, meet individual needs, and are responsive to the preferred lifestyle of the person with developmental disabilities. The CDDO must provide for on-site monitoring of these requirements by a local Quality Assurance (QA) committee made up of persons served, their families, guardians, interested citizens, and providers. Also, SRS has twelve (12) Quality Enhancement Coordinators for developmental disabilities that visit service sites on an on-going basis to determine that individuals are healthy, safe and life preferences are being responded to; and to ensure that CDDO QA mechanisms are in place and implemented. The Quality Enhancement Coordinators also monitor licensing requirements to determine if the CDDO’s QA monitoring ensures that all providers in the area comply with licensing regulations.
