Who manages the Encounter?
The restaurant was created and is operated by a joint-venture partnership between Delaware North Companies Travel Hospitality Services, Inc. and Connie Bass, a Los Angeles entrepreneur and operator of the Ultimate Symphony Event Planners, a full-service event planning and gourmet catering service. CA One provides food, beverage and retail operation in more than 30 U.S. airports. It is a wholly owned subsidiary of Delaware North Companies, Incorporated, which is based in Buffalo, N.Y.