Who is using payphones, and why?
4.15 Payphones were the second most popular method, used by 38% of consumers overall, and by 19% as their main method for making calls. Payment by cash was considerably more popular than buying phonecards. Payphone usage was most popular amongst those least likely to use mobiles the low income, E grade consumers who were not working. It is worth noting that it was primarily the younger members of these groups who used payphones, rather than the elderly, who were less likely to make any calls, and when they did, preferred to use fixed line phones at the homes of friends, family or neighbours. 4.16 Cost was the main reason for using a payphone, both inability to afford a fixed line phone, and the ability to monitor and limit spend using a payphone. The average weekly spend less than 3, with fewer than 1 in 20 payphone users spending any more than this. 1 in 6 of those using payphones said they chose to do so because it was convenient for them and was located very near to their home. Reas
