Who is the Effective Listening Skills program for?
• Why we all need someone to listen to us • Examples of good listening bad listeners • The necessity, practice, and importance of silence • How to be non judgmental, and not give your advice. • Allowing others to arrive at their own solutions. • The importance of Confidentiality • The importance of Body Language, and mirroring. • Personal Space and Comfort Zones • When to touch and when not to make physical contact • Introduction and practice of individual relaxation exercises • The structure of the mind, and why we need to talk.
