Who Is the Business Process Expert?
Business agility is the key driver for business process innovation. Typically, line of businesses and IT have a very narrow channel of communication that results in delays in getting new products and services rolled out to customers. This also impacts the ability to make changes to existing products and services to maintain their competitive edge. To increase business agility, enterprises need to increase the channel of communication and the speed of change between business and IT. The Enterprise Architect enables this channel with the adoption of a Services Oriented Architecture, making IT assets and services more flexible. While this is necessary, it takes time to get the architectural framework in place. At the same time, businesses need to continue to offer new or changed services and applications. Even with the architectural framework in place, the enterprise needs business and IT savvy experts who understand the business process and the best practices to get these processes chang
