Who is responsible for retrieving materials my library loaned through ILL?
The borrowing library should retrieve material from its patrons and return it to you on or before the due date. The borrowing library may ask your library for a bill for lost or overdue material. If a borrowing library does not retrieve or pay for material, then your library is under no obligation to loan to that library in the future. Interlibrary loan must be a mutually satisfactory agreement between libraries. Your Regional ILL Office (and the Regional Office of the borrowing library if they are different) may be able to support the process with contact information or policy development.
