Who is responsible for bad outlets/wiring?
BroadbandCTI does not wire homes for any services nor do we warrant or change defective wiring or equipment that was installed by your interior wiring company. I have a billing inquiry/dispute. You will need to call 866-658-1600. Please have your account number ready and explain your inquiry calmly to the representative so that they may pull up your account and review the items you were billed for, payment histories and discuss your concerns. If there is an issue a call center supervisor cannot help you with, a manager of BroadbandCTI will call you back as soon as possible or you can email a manager with your issue at csr1@bbcti.com. How do get informed of new services? We will advise each community via community channel, as new upgrades and features become available. We appreciate your feedback and suggestions. Do you charge extra for wiring into the panel? We do not install any interior wiring. Contact your interior wiring company as wiring is covered for one year when you purchase t
