Who is involved in a deployment project?
The Security Kaizen philosophy is that the people who operate a process are the people who know the process best (the “process” or “gemba” members). Those people are the heart of deployment and optimization efforts, facilitated and advised by other subject matter experts as needed. The core team typically consists of 4-5 process members and 1-2 Security Kaizen experts and facilitators. Those core members are involved in all activities. Additional team members who participate on an as-needed basis include a management sponsor or champion, process owner, financial or cost-accounting analyst, and data collection/presentation analyst. Continuity, cohesion and efficiency require that both core and as-needed team members be permanent (or as permanent as possible) for the duration of the deployment effort. Involvement by others in the organization is generally limited to focused interviews of key process customers. Those interviews provide the “voice of the customer” (VoC) and are an essentia