Who is AGM Telecom?
AGM Telecom is a telephony service provider designed for correctional institutions that offers complete end-to-end calling solutions with technology within your reach. Our technology is developed exclusively for the corrections market by a dedicated and proven development team. • What is Inmate Calling Manager (ICM)? The ICM is a centralized inmate collect call processing system designed with flexibility to take advantage of the IP (Internet Protocol) networks available in today’s market. Building the system from the ground up based on industry standard hardware and our proprietary specialized software, the ICM is specifically developed for the correctional market. • Does the ICM have fraud-prevention capabilities? Absolutely. The ICM deploys a real-time validation process network using a computer-based switching system that analyzes all dialed numbers before allowing a call to proceed. • What information does the ICM store on each phone call? This information includes the number that
