Who has Royal Mail Wholesale consulted in developing this new service?
We consulted a cross-section of our customers, trade associations, Government and other environmental experts and organisations to establish a specification that offers a practical and cost-beneficial way for customers to reduce their Direct Mail′s impact on the environment. Our Responsible Mail specification has been aligned to the British Standards Institute’s specification document on environmental performance of Direct Marketing, PAS 2020 (January 2009) and gives you guidance on how to prepare your mail to have least environmental impact. There are two levels in our specification: Entry and Intermediate. Both will evolve over time to reflect changing capabilities of local authorities to recycle material, as well as technological developments in the mail industry. Changes to the service specification will be linked to changes to the PAS 2020 specification, which is to be reviewed periodically. We have also aimed to align our specification to recognised schemes such as WRAP (Waste &
