Who has also worked for a disabled lady on direct payments like me and been treated badly?
I used to work closely with people who received Direct Payments and never quite understood how some of the people even managed to get people to work for them. They were so rude! It was sad though cos sometimes you could just see they were the way they were because they had nobody which was quite upsetting. In what way were you treated badly though? Did she mess up your payments? Or was she just not a nice lady? EDIT: In our Council we had a Direct Payments Officer who would act as a middle man so to speak. Do you have one of those in your area? If so I would contact her and tell her that you are not having any breaks – this is against the law by the way. Hopefully she will be able to talk to the lady and explain your rights as an employee to her. If you don’t have one of those, google employees rights and print them off – highlighting in particular to her the part with regards to breaks within working hours. With regards to her bahaviour, I’m afraid thats the way a minority of older pe
Me! But a much different set of circumstances. I was expected to ‘act’ as the relatives did in order to support the person when they were difficult. While the support the relatives gave was fine and was not in any way abusive, it went over what I felt I could do as a professional, and therefore when I had a difficulty I could not deal with (which was rare), then I took the person home and eventually ended up getting ticked off for not trying hard enough. The final straw was when the relatives went against something we had agreed, even though it was shown to cause unacceptable issues. I then decided to get out and stay out. I feel I will certainly never go back to direct payment because there is no-one to complain to. Sure there are the ‘middle-men’, but ultimately you know who your boss is and it is either the person you support or the relatives and if you dont agree on something there isnt alot the middle-men can do. It is a shame as I really enjoyed the family and the person I suport
