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Who handles other types of complaints?

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Who handles other types of complaints?

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The Office of Consumer Affairs (OCA) has the authority to investigate and conciliate complaints against landlords who have allegedly engaged in deceptive or unfair trade practices. Such practices generally involve misrepresentations or omissions of material information and most violations of the States Landlord-Tenant Act. Return to Top Rental Housing Application Fees What is an application fee? An application fee is any fee other than a security deposit paid to a landlord before a lease is signed. Landlords use application fees to cover the costs of processing an application (such as the cost of running a credit check. If a landlord rents more than four units on one piece of property, and an application fee is required, the application must explain the prospective tenants rights and obligations. Any other fee (such as pet fees or cleaning fees) must be treated as part of the security deposit. Can the landlord keep the entire application fee? Landlords can only keep application fees up

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