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Who handles customer support for Extra Credit Unions Online Bill Payment and Presentment?

April 26, 2017credit customer extra handles online Presentment support unions

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Who handles customer support for Extra Credit Unions Online Bill Payment and Presentment?

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Metavante, the bill payment processor, provides customer support for processing questions. Extra Credit Union provides technical support for questions and issues regarding the bill payment user interface. The Customer Support Inquiry section of Customer Support explains this distinction with examples and provides telephone numbers for each. Links to Customer Support Inquiry are displayed at the bottom of most bill payment pages. Metavante communicates with Extra Credit Union for items such as stop payments and NSF notices.