Who Handles Customer Questions Regarding Credit Card Charges?
The most common customer error is processing a credit card transaction twice. The store’s Marketplace Manager will manage erroneous credit card charges. Training will be provided by the Bursar‘s Office. How are Returns Handled? The store’s Marketplace Manager will determine how returns are handled for their store. The Bursars Office can show you how the accounts are treated in the case of returns. How will I know if the Marketplace System is Down? For planned outages, the Bursar will notify the IT Service Desk and each Marketplace Manager via email in advance of the outage. The Marketplace Manager will be responsible for posting downtimes on their store web sites. For unplanned outages, the Bursar will notify the Marketplace Managers via email as soon as the outage is discovered. The Marketplace Manager will be responsible for posting the outage on their store web sites. Can I accept electronic checks or have people put in an account number and routing number to buy things? No. These o
