Who gets a copy of the feedback report?
The feedback recipient is the only person who gets a copy of the report. The manager gets group and organizational data, but no individual data. While giving the data does increase accountability and allows the manager to quantifiably track progress, there are a variety of pitfalls to giving the manager a copy of the report, such as: • People will fear the process • Feedback comments will not be as constructive • Scores may be higher • Data can become a weapon, not a development tool • Manager may lacks the ability to interpret the data appropriately • Manager may reprimand the employee for not doing well Participants must share goals and action plans, not actual survey results. In this way, managers can act as ongoing coaches, guiding the individual to higher performance levels. When managers get the reports they often miss underlying core issues by focusing too intently on the lowest rated items or may act as judges, focusing on specific scores and comments and using them as a weapon
