Who does the monitoring and what training in social issues have the monitors been given?
• How often are supplier factories inspected and how long do the inspections last? Are the visits/inspections announced or not? • How are the views of the workers – the only ones who can say whether their rights are genuinely upheld – collected given that workers often fear the consequences of speaking out? • How are working conditions monitored where the work has been sub-contracted (to a smaller factory, a workshop or homeworkers)? • Check that the company has a policy of working with suppliers to correct problems rather than terminating business without giving the opportunity to carry out improvements. Ask who bears responsibility, especially financially, for putting right the problems exposed in the course of monitoring. • Do the company’s prices and delivery times enable suppliers to comply with its code of conduct (including correcting problems where necessary) and pay workers a living wage? 2. The company sends you a code of conduct but little else. It may say that suppliers are
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