Who does repairs for Homes in Havering?
We use contractors to carry out repairs for us. Our inspectors check a percentage of repairs carried out. If you are unhappy because works have not been done or the standard of a repair is poor, you must contact the Homes in Havering Contact Centre. Please remember, anyone working for Homes in Havering should carry identification. Always ask to see an identity card before letting anyone into your home. Block Champions – Communal repairs – you’re in control! Did you know that you now have the chance to control payments for communal repairs? Homes in Havering and their contractor have made an agreement that allows residents to approve the repairs made to their home or communal areas. Resident approval is used to decide whether the contractor is paid for the work. Each month we will be able to hold back up to 20% of the contractor’s fee and payment will only be made once we are satisfied that all residents are happy with the repairs done. From now on, if a resident says that they are not
