Who do I report a blocked drain to?
• On adopted roads and footways: The Council’s Roads Division is responsible for any choked or blocked road drain or road ditch dealing with clean water, i.e. rainwater. Online using the interactive service **Hyperlink to handler – Only add this option when available** • During office hours contact the Roads Division either by calling CLARENCE (Customer Lighting And Roads ENquiry CEntre) free-phone 0800 23 23 23 or by ACCESSLine 08452 777 778. • Outwith office hours, please leave a message on either the CLARENCE or ACCESSLine answering service. If the offices are closed or out of normal working hours, and you feel that this is an emergency/safety hazard then please call 07850 703564. • Within a Council owned housing property: Housing is responsible for clearing any choked drains within the boundary of a Council house. • During office hours contact ACCESSLine 08452 777 778 • Outwith office hours, please leave a message on the ACCESSLine answering service. • Within private property: This
