Who do I need to contact with questions and returns or exchanges?
Please contact your Account Manager or fill out the request help form to the right. Awards If a recipient dissatisfied with his or her gift for any reason, please contact your Account Manager for an exchange or replacement within 30 days of receiving the item. A return label will be emailed to the recipient so that he or she may return his or her gift at no charge. We will then ship out a replacement item or the recipient’s alternate gift choice. After this 30 day period items are covered under manufacturer warranties as they apply.
