Who do I handle repairs to a warranty or non‐warranty problem with my eBite?
Please call your local dealer you purchased the unit from to obtain a RMA (Return Material Authorization) to send your unit back Do NOT send your unit back to the manufacturer without a RMA number as it may delay your repair. Once the unit is received with a valid RMA the manufacturer will contact you directly or your dealer with a price for the repair and authorization for the repair. No units will be repaired unless it is authorized by you the customer.
Related Questions
- For a motor home chassis problem, is the manufacturer allowed to delay repairs, charge me for repairs under the warranty, send me to a far-away repair shop, etc?
- WHO DO I CONTACT AND WHAT IS THE PROCEDURE FOR RETURN OF MATERIAL TO OMEGA FOR EXCHANGE, PROBLEM CORRECTION OR WARRANTY / NON-WARRANTY SERVICE?
- What happens if there is a problem with the vehicle purchased that is not covered by the warranty?
