Who do I contact to make a claim under my Longstay Policy?
For all Sections other than A2: We have appointed Travel Claims Facilities to look after your claim. If you require a claim form please obtain a form from the internet at: www.travel-claims.net Alternatively please advise the section of the insurance on which you want to claim and scheme reference to: Travel Claims Facilities, PO Box 420, Tonbridge, Kent, TN9 9DE telephone: 08453 707 133 fax: 0870 620 5001 For Section A2 – Scheduled Airline Failure: International Passenger Protection claims only – any occurrence which may give rise to a claim should be advised as soon as reasonably practicable and in any event within 14 days to: IPP Claims Office, IPP House, 22-26 Station Road, West Wickham, Kent BR4 0PR United Kingdom Phone +44 20 8776 3752 Fax +44 20 8776 3751 Email info@ipplondon.co.uk Website www.ipplondon.co.uk IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed.
