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Who do I contact regarding lost or damaged packages?

April 26, 2017contact damaged Lost Packages

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Who do I contact regarding lost or damaged packages?

1 Answer

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Please contact 1-877-DHL 7DHS (877-345-7347) or www.dhl-usa.com and click on contact us. If this does not answer your questions or concerns, please escalate your concerns to your HQ Point of Contact. Please refer to the DHS Contact List for your HQ POC. If further escalation is required please send a detailed email to HQMailManagement@dhs.gov.