Who do I contact if the printer is just plain broken physically?
Call the Partners Help Desk at 6-5085 to report the problem. They will send a technician to the printer and is it best to have someone in the area of the printer (i.e. YOU) be the contact. See if the printer has a Partners/MGH Control number on it and have that ready when you call. If you see no control number, make sure to know the model number and room number of the printer.