Who do I contact if I’m not receiving the NEF’s from the Court?
Make sure your e-mail address is correct in the CM/ECF system. If not, then login to CM/ECF and update your e-mail address. Make sure your firms’ IT Department is not forwarding your e-mail to someone else. Confirm that “@cacd.uscourts.gov” is not blocked through the spam software or is not having technical problems. Contact the CM/ECF Help Desk. It it’s not found to be a Court related problem, they may direct you to contact your firm’s System Administrator or IT Department. If you are a sole practitioner, you may need to contact your Internet Service or email provider (i.e.: yahoo, aol, etc.).
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- Who do I contact if I’m not receiving the NEF’s from the Court?