Who do I contact if I have product suggestions, a complaint or want to pat McKlein on the back?
McKlein is dedicated to continual improvement. We absolutely welcome your feedback, in fact, it’s appreciated! Your comments help us develop stronger product, better service and become a better company altogether. Since we have our own factory we have the ability to be very responsive to changing needs. Every product suggestion is carefully considered. In fact, most cases we ship today were somehow refined by user feedback. We try to keep our finger on the pulse of changing needs, but we only have so many hands. We rely on customers to help us keep in touch. The same applies to advice on service. McKlein is, in effect, a democracy. Just as we rely on your pointers for improvement, we also appreciate your telling us when we’re doing something well. It’s always great to receive encouragement and it lets us know when we’re on the right track. To give us your advice, please email feedback@McKleinUSA.com.
