Who do I contact if I experience problems with my neighbour?
In the first instance, and if it is possible, try to resolve it yourself. A large number of neighbour disputes start with a misunderstanding and/or lack of communication. If you feel you are unable to resolve the situation yourself, you should consider contacting Ealing Mediation Service (EMS). EMS is an independent organisation which has been set up to assist residents in dispute in an environment where all parties feel comfortable to discuss their problems in order to reach a compromise. You are able to make a self-referral either by calling EMS or by emailing them directly, and your landlord will not get involved. EMS is an extremely successful way of resolving minor disputes before they escalate. If, however, the matter is more severe, contact your Housing Officer within the Antisocial Behaviour Team, based in the Area Housing Offices. We are committed to tackling antisocial behaviour, harassment and domestic violence on our estates and will take swift enforcement action against th
