Who do I call with storm drain problems, comments, or questions?
Sanitary sewer (the sewer servicing your house) questions should be referred to OMI, a contract service of the Utilities Department at 292-5100. Storm drain questions should be referred to the Utilities Department at 809-3902. Why do street drains flood every time it rains? Build up from street debris or falling leaves accumulates at storm grates. If you want to help, you can use a shovel or rake to clear off the top of the grate. If this does not correct the problem, contact the Utilities Department at 809-3902. Also, it is not cost effective to build storm drainage pipes large enough to handle every storm. Local streets are designed to be temporarily covered by water during heavy storms. My neighbor directs storm run-off to my property. What can I do? The City of Key West is responsible for seeing that the drainage from public streets is properly handled. Water flowing onto your property from privately owned property is a matter between the private property owners. We suggest you tal
Who do I call with storm drain problems, comments, or questions?