Who do I call if I have questions on how to use the Power MonitorTM?
TXU Energy provides you with a Power MonitorTM User’s Guide, which should provide you with the information you need to use the Power MonitorTM. Also, you can refer to the Troubleshoot and Frequently Asked Questions sections in the Power MonitorTM website (www.txu.com/powermonitor). If you still have questions or are having technical difficulty with the Power MonitorTM, you can call the Power MonitorTM Toll Free number, 1-877-488-5349, Option #3, for technical support. • What happens if the Power MonitorTM malfunctions? If you have any technical difficulty with your Power MonitorTM, you can call the Power MonitorTM Toll Free number, 1-877-488-5349, Option #3, for technical support. If your Power MonitorTM breaks due to a manufacturer’s defect or normal wear and tear within the first 2 years, it will be covered under the Energy, Inc. Limited Warranty as outlined in the Power MonitorTM Service Agreement. • What if my bill cycle / meter read date, sales tax or rate changes? If any of these
Related Questions
- Do I get one month of TXU Energy Power Monitor™ fee waived if I install the TXU Energy Power MonitorTM within the first 30 days of receiving the in-home-energy monitoring kit?
- Can I continue to use the TXU Energy Power MonitorTM after I switch to another retail electric service provider?
- What happens if the TXU Energy Power MonitorTM malfunctions?
