Who do I call if I have a question about the Extra Cash from Citi Program?
Agents are available Monday to Friday, 9 a.m. to 6:30 p.m. ET, at 1-800-231-6381. If you need help outside these hours, please go to extracash.citi.com, select “Contact Us” and send an email. An agent will get back to you as soon as possible. You can also visit www.citicards.com or call the toll-free number on the back of your CitiĀ® card, 24 hours a day, for further assistance at any time.