Who decides when RHAs standard features will change?
All participating RHA employers are encouraged to provide ongoing feedback on how the program can be improved. These will be considered by the RHA Steering Committee, which is comprised of several PBGH and HR Policy Association member employers. In addition, RHA conducts ongoing retiree and employer satisfaction surveys that provide input on how the program is viewed. Program changes are ultimately approved by the Health Care Policy Roundtable and the HR Policy Association’s Directors within the parameters defined by employer and carrier contracts.
