Who decides what channels are added?
We consider how the channel will appeal to customers and how adding the channels will impact the cost of cable service. By choosing channels with a broad appeal and reasonable cost, we can continue to improve the channel lineup and minimize rate increases. Also, as we receive letters and telephone calls requesting different channels, we take these requests into account. We also rely on research on what customers across the country are watching and what new services are likely to be considered valuable additions.
