WHO CHOSE THE TOP 20 U.K. HI-FI, HOME CINEMA & CUSTOM INSTALLATION DEALERS?
From an initial small core group, all the dealers were chosen to participate in these listings following consultation with manufacturers, distributors and other industry experts. Quality of advice, product knowledge, demonstration facilities, service, and installation skills are all essential factors that have helped to decide the final selection. In common with many other trades and areas of commerce, the best dealers are known within the industry. Their reputations have often been built up over many years and are very important to them because much of their custom comes through recommendation. For example, a survey carried out by one of the participating dealers, Rayleigh Hi-Fi, revealed that over 90% of their customers had either purchased from them previously or had come to them on the recommendation of someone who had purchased from them.