Who can use the Cymru 1 broadband service?
In order to subscribe to any of our Broadband services, including Broadband MAX, you must have an ordinary BT telephone line and your local telephone exchange must be “Broadband enabled”. This means that BT has upgraded it to be compatible with ADSL/Broadband technology. Not all telephone exchanges in the UK are Broadband Enabled. Additionally, there are certain other restrictions. For example your home or office must not be located too far away from the exchange, your line must be of a certain quality, or you must not have any incompatible equipment on the line (including line sharing equipment, some types of payphone, and older RedCare burglar alarm signaling equipment and so on). Please also note that even if your exchange is Broadband Enabled, depending on the quality of your telephone line, and the distance between you and your local exchange and certain other factors, it may not be possible to provide you with 1Mbit/s, 2Mbit/s or Broadband MAX connections..
