Who can use SupportLink?
Technical support (phone and online) is available from SupportLink for any customer with a current, valid SupportLink contract. Please note that your SupportLink contract limits you to receive technical support for only the products that you have licensed. You can obtain more information about renewing or purchasing a SupportLink Contract through our website. If you need technical assistance with a DataDirect product that you are evaluating, you will need to speak with a member of our Sales organization to have a support case set up for you. Please contact us.