Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Who can use RootCause?

April 26, 2017rootcause

0

Posted

Who can use RootCause?

1 Answer

0

Posted

RootCause has several facets which apply to different classes of users. Technical support personnel will use it to gather information about a product in the field. Developers will use RootCause to develop traces that the support personnel can use, or which the developers themselves may use to track down problems. Testers might use it to gather data to provide back to developers to supplement test results.