Who can request external mediation services as discussed in Section 2.11.a. of the Provider Manual?
Any of the parties involved in a dispute may request external mediation. DIDS staff may suggest external mediation when two or more parties involved in service provision or when a provider and the service recipient/family cannot resolve a particular issue. All involved parties must agree to participate in external mediation for conflict resolution to be successful.
Related Questions
- In Section 2.12. of the Provider Manual, why are there differences in the appeals process depending on whether services are state-funded or federally-funded?
- What are the advantages of utilizing AISDs contracted external provider of EAP services, Alliance Work Partners (AWP)?
- Who can request external mediation services as discussed in Section 2.11.a. of the Provider Manual?
